FREQUENTLY ASKED QUESTIONS
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BOOKING & RENTAL DETAILS
HOW LONG IS A TYPICAL RENTAL?
Most photo booth rentals are 3–4 hours, which is a great fit for weddings, corporate events, birthdays, and other celebrations. Our Signature package includes up to 3 hours, while our Premium package includes up to 4 hours. For events that need more coverage, additional booth time can be added by the hour.
Our self-service Social package includes up to 5 hours, giving you plenty of flexibility to enjoy the booth throughout your event.
DO SETUP AND BREAKDOWN COUNT TOWARD MY RENTAL TIME?
No. Your rental time begins at the scheduled photo booth start time, not when we arrive to set up. For attended events, we arrive with enough time to have the booth set up, tested and ready before your scheduled service begins.
Breakdown also takes place after your scheduled rental time ends, so setup and breakdown do not reduce the amount of photo booth time your guests receive.
CAN YOU SET UP THE PHOTO BOOTH BEFORE MY EVENT STARTS?
Absolutely. We always arrive with enough time to have your photo booth set up, tested and ready before your scheduled rental begins.
If your venue requires setup significantly earlier than your photo booth start time, you can add Idle Time for $50 per hour. This allows us to have the booth completely set up and ready while keeping your paid photo booth operating time reserved for when your guests will actually use it.
WHAT HAPPENS IF I NEED TO CANCEL OR RESCHEDULE?
We understand that plans can change. If you need to reschedule your event, contact us as soon as possible and we’ll work with you to move your reservation to a new available date.
If you need to cancel, any payments or retainers will be handled according to the cancellation terms in your service agreement. Because we reserve your date specifically for your event and may turn away other bookings, certain payments may be non-refundable.
We recommend contacting us as soon as your plans change so we can provide you with the best available options.
HOW DO I BOOK A PHOTO BOOTH?
Booking your photo booth is easy! Simply select your package, choose your event date and options, review and sign the service agreement, and pay the required retainer to secure your reservation.
Your event date is not considered reserved until the service agreement and retainer have been completed. Once booked, we’ll work with you on your custom photo design, backdrop selections, event details, and any other options included with your package.
HOW FAR IN ADVANCE SHOULD I BOOK?
We recommend booking as soon as you know your event date, especially for weddings, weekends, holidays and other popular dates. Availability is first come, first served and your date isn't reserved until your service agreement and required retainer are completed.
Planning something last-minute? Don't hesitate to ask! If we have availability, we'll do our best to accommodate your event.
WHAT'S INCLUDED WITH MY PHOTO BOOTH RENTAL?
Every photo booth rental includes delivery, setup and pickup, unlimited photo sessions during your scheduled rental time, a custom photo design, and digital photo delivery.
Depending on your selected package, your rental may also include features such as on-site printing, a professional attendant, GIFs, boomerangs, video, premium backdrops and an online gallery.
Visit our Packages page to compare what's included with each option and choose the experience that's right for your event.
DO YOU TRAVEL?
Yes! We provide photo booth rentals throughout King George, Fredericksburg, Stafford, Dahlgren, the Northern Neck, and surrounding areas, as well as events throughout Virginia, Maryland, and Washington, DC.
Delivery, setup, and breakdown are included for events within 40 miles of King George, Virginia. Events outside our standard service area are welcome and may include an additional travel fee based on location. Contact us with your event location and we’ll be happy to provide the details.
THE PHOTO BOOTH EXPERIENCE
WHAT TYPES OF EVENTS DO YOU SERVE?
We provide photo booth experiences for weddings, birthdays, corporate events, holiday parties, graduations, reunions, anniversaries, school events, fundraisers, festivals, Quinceañeras, Sweet Sixteens, and more.
From an intimate backyard celebration to a large corporate event, we can customize the photo booth experience to fit your occasion, theme, and guests. If you’re celebrating it, there’s a good chance we can bring a photo booth to it!
HOW DO GUESTS RECEIVE THEIR PHOTOS?
Guests can receive their photos instantly by text message or email right from the photo booth, making it easy to save and share their favorites.
Digital sharing is available during the event when a reliable internet connection is available. Premium experiences also include an online gallery, making it easy to view, download and enjoy photos after the celebration is over.
IS THERE A LIMIT TO HOW MANY PHOTOS GUESTS CAN TAKE?
No! All of our packages include unlimited photo booth sessions during your scheduled rental time. Guests are welcome to come back and use the booth as many times as they'd like while the booth is available.
For packages with printing, each completed session includes the prints provided with your selected package.
WHAT'S THE DIFFERENCE BETWEEN THE IPAD AND DSLR BOOTH?
Both options provide a fun, high-quality photo booth experience with digital sharing and the features included in your selected package.
Our iPad booths offer a sleek, compact setup that's perfect for casual events, parties and guests who enjoy a familiar selfie-style experience.
Our DSLR booths use a professional camera and dedicated lighting system for enhanced image quality, making them an excellent choice for weddings, corporate events and clients who want a more polished photographic look.
Signature and Premium packages are available with either option.
DO YOU PROVIDE AN ATTENDANT?
Yes! Our Signature and Premium packages include a professional photo booth attendant for the duration of your rental. Your attendant will handle the booth, assist guests, keep the photo area organized, and make sure everything runs smoothly throughout your event.
Our Social package is designed as a self-service experience and does not include an attendant, making it a great option for casual events where you want simple, flexible photo booth fun.
DO YOU OFFER PRINTS?
Yes! Our Signature and Premium packages include on-site photo printing, so guests can take home a printed keepsake before they leave the event.
We provide one print for each guest appearing in the photo, so everyone in the group can take home their own copy.
HOW MANY PEOPLE CAN FIT IN A PHOTO?
It depends on the available space, backdrop and group, but our open-air photo booths are designed to accommodate both individuals and groups. Most groups of 6–8 guests can fit comfortably, and larger groups may be possible with a little creativity!
If you're planning an event where large group photos are important, let us know so we can recommend the best booth placement and setup.
WHAT IS AN ONLINE GALLERY?
An online gallery gives you convenient access to the photos captured during your event from one easy-to-share webpage. You and your guests can view, download and enjoy event photos after the celebration is over.
An online gallery is included with our Premium package and can be added to the Social and Signature packages for an additional fee.
CUSTOMIZATION & BRANDING
CAN WE CUSTOMIZE THE PHOTO EXPERIENCE?
Absolutely! Every photo booth experience can be customized to complement your event. We'll create a custom photo layout and welcome screen designed around your colors, theme or style.
Depending on your package, you can also choose from our backdrop and prop collections, add custom themed props, or even create a fully custom printed backdrop.
CAN MY COMPANY OR EVENT BRANDING BE ADDED TO THE PHOTOS?
Yes! We can incorporate your company logo, event branding, colors and messaging directly into the photo design and welcome screen to create a cohesive branded experience.
We can also provide custom themed props and fully custom printed backdrops for events that want to take the branding even further. Contact us with your brand assets and event details and we'll help design an experience that fits your event.
VENUE, SETUP & REQUIREMENTS
HOW MUCH SPACE DO YOU NEED?
We recommend allowing approximately 10' × 10' of usable space for the best photo booth experience. This provides plenty of room for the booth, backdrop, props and your guests to comfortably pose and enjoy the experience.
We'll also need access to a standard electrical outlet near the setup area. Space requirements can vary depending on the booth, backdrop and event setup, so if your venue has limited space, just let us know—we'll work with you to determine the best setup for your location.
CAN THE PHOTO BOOTH BE SET UP OUTDOORS?
Yes! We can accommodate outdoor events when weather and site conditions allow. For outdoor setups, we have an extra-tall 10' × 10' canopy specifically designed to provide sufficient clearance for our photo booth backdrops, helping protect the booth and equipment from direct sunlight and the elements.
For outdoor setups, the booth must be placed on a stable, level surface, and weather conditions must remain suitable for safe operation. Humidity must remain below 80%, and printing cannot be operated during active rain. If rain begins during your event, printed-photo service may need to be temporarily suspended until conditions improve, although other booth features may be able to continue when it is safe to do so.
If you're planning an outdoor event, let us know when booking so we can review the location, weather considerations, power availability, and setup requirements with you.
ARE YOU INSURED, AND CAN YOU PROVIDE A CERTIFICATE OF INSURANCE (COI)?
Yes! The KG Booth is professionally insured and carries $2 million in Commercial General Liability coverage per occurrence, including:
- $2,000,000 General Liability — Each Occurrence
- $2,000,000 General Aggregate
- $1,000,000 Personal & Advertising Injury
- $300,000 Damage to Premises Rented to Us
- $5,000 Medical Expense per Person
A Certificate of Insurance (COI) can be provided upon request for venues, corporate clients, event planners, and other organizations that require proof of coverage. When required, venues, organizations, and other eligible parties can also be added to our policy as Additional Insureds for the event.
If your venue has specific insurance requirements, just send them to us and we’ll work with our insurance provider to provide the appropriate documentation.
WHAT POWER DOES THE PHOTO BOOTH REQUIRE?
Our photo booths typically require access to a standard electrical outlet near the setup area. We'll confirm the specific power requirements for your booth before your event.
Hosting an event somewhere without convenient electrical service? We also offer a portable generator/power option for qualifying events.
DO YOU NEED WI-FI AT THE VENUE?
Usually not. Our photo booths have their own cellular data connection, so venue Wi-Fi is not normally required. This allows guests to receive their photos by text message or email without relying on the venue’s internet service.
However, cellular service can vary by location. At venues with limited or no cellular coverage, Wi-Fi is recommended for instant digital sharing. Without a reliable connection, text and email delivery may be delayed until connectivity becomes available.
Photo booth operation and on-site printing do not require an internet connection, so the fun can continue even when connectivity is limited.
STILL HAVE QUESTIONS?
We're here to help make your event amazing.